🛡️ Player Wellbeing

Responsible Gaming — Play Safe, Play Smart

At olb88, we believe that gambling should always be a form of entertainment — never a source of stress, financial hardship, or personal harm. Our Responsible Gaming programme gives every Member the tools, knowledge, and direct support they need to stay in control of their play at all times.

21+ Age Restriction
Self-Exclusion Available
24/7 Support
Deposit Limits Enforced
21+

Adults Only — 21 & Above

olb88 is an adult entertainment platform. You must be at least 21 years of age to register, deposit, and play. Age verification is mandatory before any withdrawal is released.

Our Commitment to You

Responsible gaming is not a checkbox at olb88 — it is a core value embedded in how we design features, train our support team, and build our platform for players across Indonesia.

Strict Age Verification

Every new olb88 account is subject to mandatory KYC identity verification before withdrawals are permitted. Our systems are designed to detect and close accounts belonging to anyone under 21 years of age, with deposits returned via the original payment method.

Player-Controlled Limits

Members can set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory cooling-off period — giving you real, enforceable control over your spending.

Time-Out & Cool-Down

If you need a short break from gaming, our time-out feature lets you pause your account for 24 hours, 48 hours, one week, or one month. During a time-out period, login is disabled and no promotional material will be sent to you.

Self-Exclusion Programme

Members who feel that gambling has become a problem can request a self-exclusion of 6 months, 1 year, 2 years, or permanent closure. During self-exclusion, your account is locked, all marketing is suppressed, and re-registration is blocked for the full exclusion period.

Activity Monitoring

olb88 uses automated systems to monitor Member gameplay patterns for signs of problem gambling — such as extended sessions, rapid escalation of wager sizes, or significant loss-chasing behaviour. Where these patterns are detected, our support team will proactively reach out.

Compassionate Support

Our 24/7 Indonesian-speaking support team is trained to handle responsible gaming conversations with sensitivity and without judgment. Whether you need help setting a limit or want to discuss self-exclusion, our agents are ready to assist you at any hour.

Your Responsible Gaming Toolkit

These tools are available to every olb88 Member free of charge. Access them via your account settings or contact our support team directly via live chat.

Deposit Limits

Set a maximum amount you are willing to deposit over any given 24-hour, 7-day, or 30-day rolling period. Limits are applied in IDR (Indonesian Rupiah) and work across all deposit channels — whether you deposit via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, or LinkAja. A decrease in your deposit limit takes effect immediately. An increase request is subject to a 7-day waiting period, giving you time to reconsider.

Available in Account Settings
Session Time Limits

Set a maximum session duration so that olb88 will automatically log you out after a defined period of continuous play — for example, 1 hour, 2 hours, or 4 hours. You will receive an on-screen reminder 10 minutes before the limit is reached. This feature helps prevent the loss of track of time that is a common contributor to problem gambling episodes.

Available in Account Settings
Time-Out (Short Break)

Need a short break without committing to a full self-exclusion? Activate a time-out to suspend your account for a fixed period: 24 hours, 48 hours, 7 days, or 30 days. Your account balance is preserved and no wagers will be settled in your favour during a time-out. All marketing emails and SMS messages are paused for the duration. Time-outs cannot be cancelled early — this is by design.

Via Live Chat or Account Settings
Self-Exclusion

Self-exclusion is the strongest protective measure available on olb88. Once activated, your account is permanently locked for the chosen period — 6 months, 1 year, 2 years, or permanent. Any pending bonuses are voided. Your account cannot be reopened during the exclusion period under any circumstances, even if you request it. Remaining balance at the time of exclusion will be returned to your verified payment method within 5–7 business days.

Via Live Chat — Takes Effect Immediately
Marketing Opt-Out

You can opt out of all promotional communications — including bonus offers, free spin notifications, and reload promotions — at any time via your account settings or by requesting removal through live chat. Opting out of marketing does not affect your ability to log in, play games, or make transactions. We will still send you essential account notifications such as deposit confirmations and withdrawal updates.

Available in Account Settings
Reality Check & Activity History

View a full history of your deposits, withdrawals, wagers, and wins at any time from your account transaction log. You can also activate a Reality Check reminder — a periodic on-screen notification that shows you how long you have been playing and your net balance for the session. This transparent view of your activity helps you make informed decisions about whether to continue playing.

Available in Account Settings

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following warning signs may indicate that gambling is beginning to have a negative impact on your life or the life of someone close to you. If you recognise several of these patterns, we strongly encourage you to use our responsible gaming tools or reach out to our support team immediately.

You are not alone. Millions of people worldwide experience difficulty with gambling at some point. Recognising the signs early is the most important step toward regaining control. Our support team at olb88 is here to help — without judgment, 24 hours a day, seven days a week.

Spending more money on gambling than you originally planned, consistently and without being able to stop.

Gambling to recover losses ("chasing losses") rather than for entertainment, often leading to larger losses.

Feeling irritable, anxious, or restless when you try to cut back or stop gambling.

Neglecting work, family, or social responsibilities because of time spent gambling.

Borrowing money, selling belongings, or using essential household funds to finance gambling activity.

Concealing the extent of your gambling from family members or close friends out of shame or fear.

Feeling a persistent preoccupation with gambling — constantly planning the next session or thinking about past bets.

Needing to bet progressively larger amounts to feel the same level of excitement or satisfaction.

Quick Self-Assessment

Answer the following questions honestly. If you answer "Yes" to three or more of them, it may be a sign that gambling is having a harmful impact on your life. This is not a clinical diagnostic tool, but it is a useful starting point for reflection. We encourage all olb88 Members to check in with themselves regularly — healthy gambling habits are built on honest self-awareness.

What to do if you're concerned: Contact our live chat support immediately and ask to speak with our Responsible Gaming team. All conversations are confidential and our trained agents will walk you through the options available to you.
1
Reach Out to Support

Open live chat on any olb88 page and type "Responsible Gaming" to be connected with a trained agent. Available around the clock, including Indonesian public holidays such as Idul Fitri and Independence Day.

2
Choose Your Tool

Our agent will explain the full range of options — deposit limits, session limits, time-out, or self-exclusion — and help you activate the most appropriate measure for your situation.

3
Confirm and Take Effect

Protective measures are applied to your account immediately upon confirmation. There is no delay and no minimum waiting period before restrictions become active.

Gambling Behaviour Self-Check

Reflect honestly on the past 30 days of your gambling activity.

Q1

Have you gambled with money you could not afford to lose — money intended for rent, food, bills, or other essential expenses?

Q2

Have you tried to cut back on gambling but found it difficult or impossible to do so, even after deciding to stop?

Q3

Have you gambled for longer periods of time than you originally intended on most of your recent sessions?

Q4

Have you lied to a family member, friend, or partner about how much time or money you spend on gambling?

Q5

Have you felt the need to gamble with increasingly larger amounts of money in order to get the same feeling of excitement?

Q6

Have you returned to gambling the day after a loss with the intention of winning back what you lost?

Q7

Has gambling negatively affected your relationships, your performance at work, or your sense of personal wellbeing?

Q8

Have you ever borrowed money or considered borrowing money specifically to fund gambling activity?

If you answered "Yes" to 3 or more questions above, we strongly recommend activating a time-out or self-exclusion and reaching out to our support team or a professional counselling service right away.

Get Help — We Are Here for You

Whether you want to use our in-platform tools or speak with someone directly, support is always available. There is no wrong way to ask for help.

Talk to olb88 Responsible Gaming Support

Our dedicated responsible gaming agents are available 24 hours a day, 7 days a week — including during Ramadhan, Idul Fitri, and all Indonesian national holidays. Every conversation is completely confidential. You will never be judged, pressured, or made to feel uncomfortable for raising a concern about your gambling habits.

Live Chat Available 24/7 on every olb88 page. Type "Responsible Gaming" to prioritise your query.
Email Support [email protected]
Response within 24 hours
Guidance on Protecting Minors: If you share a device with minors, please ensure your olb88 account is always logged out when not in use. We strongly recommend enabling a strong, unique password and activating two-factor authentication to prevent unauthorised access by anyone under 21 years of age. If you suspect that a minor has accessed your account, contact us immediately via live chat so that we can review and, if necessary, suspend the account pending investigation.
Know Your Limits

Before every session, decide on a loss limit you are comfortable with and stop when you reach it — regardless of the outcome. Gambling outcomes are random and past results never predict future ones.

Gambling Is Entertainment

All games on olb88 — whether slots, live casino tables, sportsbook, or togel (Indonesia's traditional numbers lottery) — are forms of paid entertainment. They should never be treated as a reliable source of income or a way to solve financial problems.

Balance Your Life

Healthy gambling coexists with other hobbies, relationships, and responsibilities. If you find that gaming on olb88 is crowding out other meaningful activities, it is time to use our time-out tool or speak with our support team.

Play Responsibly on olb88

If you are in control of your play and ready to enjoy everything olb88 has to offer — from live sportsbook action on BRI Liga 1 and the Champions League to hundreds of premium slot titles — log in and play smart. Your safety is always our first priority.

21+ only. Gambling involves financial risk. If gambling is causing harm, please contact our support team immediately or activate self-exclusion from your account settings.